Legal Notice under the Act on Specified Commercial Transactions

Seller

Sanwa Co., Ltd.

Store Name

HONGO SPORTS

Person Responsible for Online Sales

Zhou Yawei

Address & Contact

Aoki Building 105, 1-18 Hongomachi, Naka-ku, Yokohama, Kanagawa 231-0843, Japan
Phone: 045-319-4352
Email: shuuei@sanwa-sports.com

Prices

Please refer to the price displayed on each product page.

Shipping Area

Shipping is currently limited to Japan. International shipping is not available through the online store.

Shipping Fee

Standard shipping is ¥880. Orders totaling ¥15,000 or more qualify for free shipping. Please confirm the final shipping fee at checkout.

Dispatch Time

Orders are normally dispatched within 3 business days after payment is confirmed.

Business days: Monday-Thursday (excluding national holidays)
Closed: Friday, Saturday, Sunday, and national holidays

Payment Methods & Timing

Available payment methods are displayed at checkout and may include credit cards and accelerated checkout methods supported by Shopify Payments. Payment is processed according to the payment method selected at checkout.

Returns & Exchanges

We do not accept returns or exchanges due to customer preference, including ordering mistakes, incorrect size or color selection, or differences in personal expectations. For defective or incorrectly shipped items, please contact us within 7 days of delivery. After confirming the details, we will provide return or exchange instructions and bear the return shipping cost.

This policy does not limit any rights provided to customers by applicable law.

Out-of-Stock Cancellations & Refunds

Inventory is shared with our physical store. If an item becomes unavailable after an order is placed and we cannot supply it, we will contact you by email and cancel the affected item or order. Any amount already paid will be refunded promptly. If the entire order is cancelled, the full amount including shipping will be refunded. Refund timing depends on the payment provider.

Contact

HONGO SPORTS
Email: shuuei@sanwa-sports.com
Phone: 045-319-4352